We are based in Melbourne, Australia and operate on Australian Eastern Standard Time (AEST). For all enquiries please contact our Customer Service team.
Please fill out the below form for all customer service enquiries.
Alternatively, you can call us:
AU Phone: 1300 602 947 (Monday - Friday from 9:00m - 5:00pm excluding Victorian public holidays)
NZ Phone: 0800 178 953 (Monday - Friday from 11:00am - 7:00pm NZ time excluding Victorian public holidays)
During the Christmas holidays our hours have changed:
Thursday 24th December: 9am - 2pm AEDT
Friday 25th December: CLOSED
Monday 28th December: CLOSED
Thursday 31st December: 9am - 2pm AEDT
Friday 1st January: CLOSED